Effective Date: 18.02.2025

1. Introduction

Welcome to Mister Move ("we," "our," "us"). Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services.

By using our website (mistermove.co.uk) and our services, you agree to the terms outlined in this Privacy Policy.

We may collect the following types of personal data:

- Name, email address, phone number, and postal address

- Payment details (processed securely through third-party payment providers)

- IP address, device information, and browsing behavior

- Communication records when you contact us

- Any other information you provide when using our services

We process personal data for the following purposes:

- To provide and manage our moving services

- To process payments and send invoices

- To communicate with you regarding bookings and inquiries

- To improve our website, services, and customer experience

- To comply with legal and regulatory requirements

- For marketing and promotional purposes (with your consent)

We do not sell your personal data. However, we may share your information with:

- Service providers and business partners who assist us in delivering our services

- Payment processors for secure transactions

- Legal and regulatory authorities when required by law

- Marketing and analytics providers (with your consent)

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Under the General Data Protection Regulation (GDPR), you have the right to:

- Access, update, or delete your personal data

- Object to processing or restrict certain uses of your data

- Withdraw consent for marketing communications

- Request data portability

- File a complaint with a data protection authority if you believe your rights are violated

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

Our website uses cookies and similar technologies to improve your browsing experience. Please see our Cookies Policy for more details on how we use cookies and how you can manage your preferences.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal data.

If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us at:

Mister Move

Email: hello@mistermove.co.uk

Phone: +44 0 000 000

Address: 71-75 Shelton Street, WC2H 9JQ London

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

By continuing to use our services, you agree to the updated Privacy Policy.

Last Updated: 18.02.2025